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Emergency information

Please note this is not an emergency service. 

If you are in a state of crisis, if you feel that you or your child can no longer keep yourself safe, or you are a risk to yourself or others. You must seek immediate expert assessment and support. 

Our online Speech and Language Therapy and Diagnostic services are not able to manage an emergency situation for either yourself or your child. 

If you feel you may attempt suicide, or may have seriously harmed yourself, you need URGENT MEDICAL HELP.

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Please seek emergency assistance:

I need help - Who do I contact?

GP Surgery – If it is working hours, you can contact your GP.

Visit A&E – You and/or your child can present to any A&E Department 24/7. They will have access to an on-call Psychiatric team to help you. 

 

Call 999 and ask for help.

 

Call or visit your Local Crisis Team - If you know the details, you can contact your local crisis team. If you don’t know the number, find it on the

NHS website at Mental health services - NHS (www.nhs.uk)

 

Call 111 if you live in England.

 

Call 111 or NHS Direct on 0845 46 47 if you live in Wales.

Further Resources

Young Minds – http://www.youngminds.org.uk

Mind http://www.mind.org.uk

HOPELINEUK – Is a free and confidential suicide prevention helpline. It offers a safe space to talk through thoughts of suicide and work on creating a safety plan to help you keep safe for now. You can call HOPELINEUK on 0800 0684141, 365 days per year.

https://www.papyrus-uk.org/places-to-turn-for-help/ – to find out more information and where you can access help and support.

Samaritans Helpline – 116 123 (free) - open 24 hours per day. Email: jo@samaritans.org

Samaritans | Every life lost to suicide is a tragedy | Here to listen

Samaritans Welsh Language Helpline – 0808 164 0123 (7pm-11pm every day).

C.A.L.L – 0800 132 737 – If you live in Wales.

SANEline – 0300 3047000 – (4:30pm – 10:30pm every day).

Crisis Helpline – 0800 038 4838

National Suicide Prevention Helpline UK – 0800 689 5652 (6pm – 3:30am every day)

SHOUT – If you prefer not to talk. Text SHOUT to 85258. Open 24 hours per day, 365 days per year.

Butterflies Speech Language & Communication Services

Associations

Royal College of Speech and Language Therapists 

The Health and Care Professionals Council 

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